1. It's extremely common for preorder figures and toys to have their release dates pushed back, due to manufacturing delays. If a preorder item is set to come in in October, it's common for it to come in at the end of October. So please view these published dates as "guidelines" that are not set in stone.
2. If you have several preorders in your order, we will ship each of them as they come out.
3. Shipping has several restrictions so your preorder might not have been shipped yet even though it has already been released. Please check your inbox and spam/junk folder for email notifications from J-List. Below are the list of shipping restrictions.
Due to COVID-19 and the conflict in Ukraine, some shipping methods have become unavailable right now so please also check your preorder's shipping and see if it is available today (see links below). If it's not available, please contact support.
https://senpai.jlist.com/en/faqs/article/do-you-ship-to-my-country
https://www.post.japanpost.jp/int/information/overview_en.html
