Where is my download game?

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Note: All download games are hosted by JAST USA so you will not see any games when you login to your J-List/JBOX account and go to Downloads.

When you purchase a download game, you will receive two emails: a confirmation email and another email with instructions on how to download. Please follow the instructions of the other email to download your game. If you did not receive one or all of our emails within an hour after you placed an order, please check first if they are in your spam folder. If you have confirmed the email is not in the spam folder, please send us a ticket to report the problem.
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