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Do you accept special orders?

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Yes, we accept special order requests under the following conditions:

1. You must have a J-List/JBOX account with billing/shipping address already setup. For credit card payments, your account must also have your card information added.
2. Preorder items will be charged the moment we create your special order. We are unable to accept payments on the day the preorder item is released.
3. Shipping will be via DHL, UPS, or EMS express only.
4. No cancelations after the special order has been created.
5. No adding, removing or changing of items after the special order has been created.

Please note our special order service is different from proxy and forwarding services, we may not be able to get the item for you due to various circumstances.

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