There was a problem loading the comments.

Do you ship to my country?

Support Portal  »  FAQs  »  Viewing Article

  Print

UPDATED March 15, 2023 (Japan Standard Time)
Due to the coronavirus pandemic and conflict in Ukraine, our shipping service is limited.

NOTE: There are two warehouses (Japan and US) and each warehouse has their own shipping options and shipping rules. Please read carefully what country and shipping option can that warehouse ship, and what products that warehouse cannot ship.

NOTE2: For customers from Europe, the DHL shipping cost does not include VAT and customs fees/import taxes. They will have to be paid separately to receive your package.

We are currently able to ship via DHL Express to the following countries from our Japan warehouse:

**DHL cannot ship to PO box addresses. Please use an alternative shipping address instead.

Brazil** (We only accept PayPal payments for this country)
Brunei
Chile** (We only accept PayPal payments for this country)
Estonia
Georgia
Guam** (Please make sure your shipping address' country is "Guam" and not "United States")
Hong Kong
India** (We only accept PayPal payments for this country) | (We are unable to ship any adult product because of customs)
Indonesia** (We only accept PayPal payments for this country) | (We are unable to ship any adult product because of customs)
Latvia
Luxembourg
Myanmar
New Zealand
Peru** (We only accept PayPal payments for this country)
Portugal
Puerto Rico** (Please make sure your shipping address' country is "Puerto Rico" and not "United States")
Singapore

Slovakia
South Korea
Taiwan
Uruguay
United States** (DHL is unable to ship to APO/FPO/Military addresses)
Venezuela** (We only accept PayPal payments for this country)
Vietnam** (We only accept PayPal payments for this country) | (We are unable to ship any adult product because of customs)

We are currently able to ship via UPS (**only available for orders up to 10kg in volumetric weight) to the following countries from our Japan warehouse:
**UPS cannot ship to PO box addresses. Please use an alternative shipping address instead.
United States** (UPS is unable to ship to APO/FPO/Military addresses)

We are able to ship via EMS shipping to the following countries from our Japan warehouse:
**Why is my country not listed below? You can check here.

Argentina** (We only accept PayPal payments for this country)

Australia

Austria
Belgium

Cambodia

Canada** (We are unable to ship hentai manga and doujinshi because of customs)

Costa Rica

Cyprus

Czech Republic

Denmark

Ecuador
Egypt

Finland
France

Germany
Greece

Guam** (Please make sure your shipping address' country is "Guam" and not "United States")

Hong Kong

Hungary
Ireland
Italy
Jordan

Lithuania
Malaysia
Malta
Mexico** (We only accept PayPal payments for this country)
Netherlands
New Caledonia
New Zealand

Norway
Panama

Peru** (We only accept PayPal payments for this country)

Poland
Philippines
Qatar

Reunion

Romania
Singapore
San Marino

Saudi Arabia
South Africa** (We only accept PayPal payments for this country)
South Korea
Spain
Sri Lanka

Sweden
Switzerland
Taiwan
Thailand (We are unable to ship any adult product because of customs)
Turkey

United Arab Emirates
United Kingdom
United States (EMS is unable to ship to APO/FPO/Military addresses)

We ship to most places by USPS from our US warehouse except to the following countries:

Columbia

**UPS shipping from US warehouse is available domestic only.
**We cannot ship English translated hentai manga/doujinshi and visual novels from our US warehouse to Japan.


Share via
Did you find this article useful?  

Related Articles

© J-List